Computer 360 is the partner of choice for “white label” technology support for leading companies in retail, ecommerce, banks, FinTech, telecommunications and the 'Internet of Things'. We provide support on behalf of some of the best brands in the world, handling hundreds of support sessions a day for consumers with complex technology issues. We have a scalable workforce of technology specialists with proven leadership in program design and execution.Or Call (800) 590-5334
We understand that providing exceptional customer service is a big part of your daily operations and hence, can become a major expense. Computer360 provides a unique outsourcing team that works as your own team, except, from a different location. We can work with your existing CRM, or provide a fully integrated phone, email and chat support CRM. We provide a dedicated toll free number for your customers to call and get their issues resolved in real time. Our team consists of Research Techs, Level 3 Techs, Level 2 Techs and Level 1 Techs. We have a sophisticated computer support model known as ZEM (Zero Error Model) which is built on Core Competence and is Incentive driven.
Our agile support platform can help you with all of your devices!
We provide turnkey services for the entire customer life-cycle. We match your business model with your customers’ needs. Our support programs deliver a high-quality, consistent customer experience that enhances your brand.
Full-time, exceptionally skilled and trained technology specialists are the backbone of our programs.
We use proprietary, highly-sophisticated cloud-based software. We use ZEM (Zero Error Model – which is core competence & incentive driven) that allows us to scale rapidly for new programs and fluctuations in demand.
Our pricing models are flexible. We customize managed IT support solution based on your specific business needs.
We respect the security and confidentiality of our clients' crucial data. Computer360 is an industry innovator in computer security and data encryption.
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